2011–2019 Ford Explorer: what to inspect before you bid at auction

Before you bid: what to have checked

Issues documented for this generation. They are patterns for the model, not findings about any specific car, and many depend on the engine, mileage and service history. Confirm on the unit you are bidding on.

• Exhaust odor in the cabin (owners fear carbon monoxide), worst under hard acceleration with the climate control in recirculation/auto; NHTSA's six-year investigation found no CO levels above health limits and no safety defect verified source
  System: Exhaust · Applies to: all · Documented around: from new; carcomplaints.com 2013 average 51,000 mi · About: from new to several years; 2011-2017 model years
  Reported signs: smells like exhaust inside cabin when accelerating; exhaust fumes come in through the vents; smells like sulfur on hard acceleration; rotten egg smell coming in the cabin; felt lightheaded while driving; fumes causing dizziness and headaches
  Source: NHTSA EA17-002 closing resume and report (opened 2017-07-27, closed 2023-01-17; MY2011-2017 Explorer incl. Police Interceptor, population 1,474,922; 6,517 complaints after de-duplication; no defect found). NHTSA complaints API keyword matches (pulled 2026-10-18) (case-insensitive keyword search of complaint text; matches are not confirmed failures): 1,193 MY2011-2019 complaints have text matching exhaust smell/odor/fumes or carbon monoxide (e.g. ODI 10607685, 11243220, 11496791, 10910224)
• Sudden loss of electric power steering assist ('Power Steering Assist Fault'), steering becomes very heavy; recalled on early 2011-2013 builds verified source
  System: Suspension/steering · Applies to: all · Documented around: any · About: from new; 2011-2012 assist-loss complaints have a median incident 6 years after model year (middle half 2-11 years)
  Reported signs: power steering assist fault message; steering became extremely hard to turn; steering locked up going around a curve; AdvanceTrac fault came on with steering warning
  Source: NHTSA recall 14V286000 (Ford 14S06; report 2014-05-29): MY2011-2013 Explorer built 2010-05-17 to 2012-02-28, 179,027 vehicles; remedy PSCM software, steering gear replaced if loss-of-motor-position-sensor DTC history. NHTSA PE12-017 (opened 2012-06-19, closed 2014-06-12 by recall): 969 complaints, 4,059 warranty claims on MY2011-2012, 15 low-speed crashes. NHTSA complaints API keyword matches (pulled 2026-10-18) (case-insensitive keyword search of complaint text; matches are not confirmed failures): 370 (2011) and 151 (2012) complaints describe assist loss (e.g. ODI 10525743, 10471483, 10575858)
• Owner-reported loss of power steering assist / steering rack replacement on 2013-2016 vehicles outside the 14V286 build range (no recall found; covered by Ford's standard new-vehicle warranty (3 yr/36,000 mi bumper-to-bumper; 5 yr/60,000 mi powertrain) within its terms, owner-paid outside it) commonly reported
  System: Suspension/steering · Applies to: all · Documented around: varies (e.g. just under 60,000 mi, ODI 11301758) · About: NHTSA 2013-2016 assist-loss complaints: median incident 6 years after model year (middle half 5-9 years)
  Reported signs: steering assist fault service required; power steering stopped working while driving; grinding noise and the steering wheel seized; steering gear went out, $2,200
  Source: NHTSA complaints API keyword matches (pulled 2026-10-18; case-insensitive search of complaint text, not confirmed failures): 327 (2013), 145 (2014), 108 (2015), 95 (2016) complaints have text matching power-steering-assist loss; e.g. ODI 11339311 (2016, rack $2,100+), 11301758 (2016, steering gear $2,200 at ~60,000 mi), 11476121 (2014, lost assist at 50 mph), 11229157 (2013). Recall 14V286 only covers vehicles built through 2012-02-28; we found no later recall or extended warranty
• Rear suspension toe link fracture (sudden rear-end wander or loss of control); salt-belt corrosion of the cross-axis ball joint (CABJ) seizes and breaks the outboard toe link verified source
  System: Suspension/steering · Applies to: all · Documented around: any · About: several years; worse in road-salt states
  Reported signs: started to sway back and forth at 70 mph; rear driver's side toe link broke; rear wheel turned inward; rear end swerved to the left
  Source: NHTSA recalls (api.nhtsa.gov, pulled 2026-10-18): 16V245000 (2014-2015, 75,364), 19V435000 (2011-2017, 1,194,173, Ford 19S17), 20V675000 (2013-2017 salt states, previously repaired, 454,941, Ford 20S62), 21V537000 (2013-2017 salt states, 631,176, Ford 21S32, expansion of 16V-245/19V-435/20V-675), 21V746000 (2011-2013 salt states with a replacement CABJ, 150,723, Ford 21S43), 26V101000 (2017-2019, 412,774, Ford 26S08, expansion of 21V537). NHTSA complaints API keyword matches (pulled 2026-10-18) (case-insensitive keyword search of complaint text; matches are not confirmed failures): 168 complaints have text matching the toe link (e.g. ODI 11620765, 11622988, 11310490)
• Owner-reported internal (timing-chain-driven) water pump leaks on the 3.5L V6: coolant loss and overheating; owners and the Roe v. Ford plaintiffs allege coolant can enter the oil and damage the engine. The repair is labor-intensive commonly reported
  System: Engine cooling · Applies to: 3.5L Ti-VCT V6 / 6F50-6F55 · Documented around: Roe plaintiffs' failures ranged 54,000-117,000 mi (median complaint mileage not available from the API) · About: NHTSA complaints mentioning the water pump: median incident 7 years after model year (middle half 6-8 years)
  Reported signs: coolant warning light and engine overheated; smelling coolant after shutting down the engine; coolant mixing with oil; vehicle shut down unexpectedly while in motion; coolant was empty but no leaks on the ground
  Source: NHTSA complaints API keyword matches (pulled 2026-10-18; case-insensitive search of complaint text, not confirmed failures): 457 MY2011-2019 complaints have text matching 'water pump' (peak 2016: 138; 2017: 90); e.g. "Internal water pump failure. coolant mixing with oil. vehicle shut down unexpectedly while in motion." (ODI 11431154, 2014), 11614802 (2013, $2,500 quote), 11432502 (2017), 11537463 (2015, ~$2,000 at 99,500 mi)
• Owner-reported AWD power transfer unit (PTU) fluid leaks onto the exhaust (burning-oil or propane-like smell), with some owners reporting grinding or failure; a few complaints describe PTU housing cracking with fluid fire commonly reported
  System: Drive system · Applies to: 3.5L Ti-VCT V6 / 6F50-6F55 | 2.3L EcoBoost I4 / 6F35 | 3.5L EcoBoost V6 / 6F55 · Documented around: about 60,000-110,000 mi in explorerforum.com owner reports · About: NHTSA PTU complaints: median incident 5 years after model year (middle half 4-7 years)
  Reported signs: propane or natural gas smell at idle; interior began to smell of burning oil, 4WD temporarily disabled; PTU leaking what looks like motor oil; grinding noise when driving; pop noise and the car was smoking
  Source: Ford SSM 47230 (2018-04-11; 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/PI Sedan/Explorer/PI Utility AWD built on or before 2016-06-30; idler bearing repair kit GB5Z-7P258-A), PDF static.nhtsa.gov/odi/tsbs/2018/MC-10137131-9999.pdf. NHTSA complaints API keyword matches (pulled 2026-10-18; case-insensitive search, not confirmed failures): 59 complaints have text naming the PTU (e.g. ODI 11184351, 2013, leaking/grinding, $1,650 Ford replacement; 11415784, 2016, PTU cracked, oil on exhaust, fire). EA17-002 report notes some 'exhaust odor' complaints were actually PTU failures
• Electronic throttle body contamination: check engine light (P2111/P2112), wrench light and sudden loss of power into a fixed-RPM limp mode verified source
  System: Engine (minor) · Applies to: all · Documented around: can appear on nearly new vehicles (e.g. 6,779 mi, ODI 10885065) · About: new to 1 year: 83 of the 101 MY2016 throttle-body complaints report a 2016 incident date
  Reported signs: wrench light came on and lost acceleration; went into limp mode, would not go above 15 mph; no power even though stepping on the gas; unable to accelerate from a stop
  Source: Ford Customer Satisfaction Program 16B32 (2016-09-14; originally a PCM reprogram for the 2016 Explorer, changed to ETB replacement for all vehicles by supplement 1, 2016-10-27): 2016 Explorer built at Chicago 2015-08-04 to 2016-05-25 (plus many other Ford lines); NHTSA complaints API keyword matches (pulled 2026-10-18) (case-insensitive keyword search of complaint text; matches are not confirmed failures): 205 complaints have text matching the throttle body or P2111/P2112, 101 of them 2016 MY (e.g. ODI 10896180, 10885065) Verify eligibility by VIN with the manufacturer.
• Exterior A-pillar trim can detach (NHTSA 24V031000: "The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach."); many owners told NHTSA the recall part was back-ordered verified source
  System: Paint/trim · Applies to: all · Documented around: any · About: any; also after windshield replacement
  Reported signs: A-pillar trim blew off on the highway; A-pillar trim was flapping and hitting the ground; dealer says recall parts not available yet
  Source: NHTSA recall 24V031000 (Ford 24S02; report 2024-01-19; MY2011-2019; 1,889,110 vehicles; phased remedy, owner letters 2024-07-18 to 2025-12-16). NHTSA PE23-001 (opened 2023-01-27, closed 2024-02-08 by recall): 671 VOQs, Ford reported 14,162 warranty claims (closing resume as mirrored on carsafetydb.com). NHTSA complaints API keyword matches (pulled 2026-10-18; case-insensitive search, not confirmed failures): 1,128 complaints have text matching the A-pillar; 1,573 cite 24V031, of which 1,433 have text matching part-unavailability wording (e.g. ODI 11703996, 11595008)
• Front-door exterior B-pillar trim can detach (NHTSA 25V347000, 2016-2017: "The driver and front passenger B-Pillar door trim may detach while driving."), and the keypad-side upper door moulding loosens (TSB 19-2150) verified source
  System: Paint/trim · Applies to: all · Documented around: any · About: any
  Reported signs: B-pillar trim had fractured and detached; window trim with the keyless entry keypad detached at 70+ mph; exterior B-pillar trim was loose
  Source: NHTSA recall 25V347000 (report 2025-05-23; 2016-2017 Explorer; 492,145 vehicles). Ford TSB 19-2150 (2019-07-04; 2011-2019 Explorer with keyless entry keypad, loose driver B-pillar upper door moulding; NHTSA ID 10163552, as listed on carcomplaints.com). NHTSA complaints API keyword matches (pulled 2026-10-18) (case-insensitive keyword search of complaint text; matches are not confirmed failures): 207 complaints have text matching the B-pillar (2016: 82, 2017: 92)
• Roof rail covers can detach (NHTSA 21V316000, 2016-2019: "The retention pins could loosen and allow the roof rail covers to detach from the vehicle.") verified source
  System: Body hardware · Applies to: all · Documented around: any · About: any
  Reported signs: roof rail on passenger side flew off; visible gap between the roof rail cover and the roof, rattling
  Source: NHTSA recalls 21V316000 (report 2021-05-05; 2016-2019; 616,967; retention pins loosen) and 26V448000 (report 2026-07-14; 2016-2019; 288,314); Ford TSB 20-2154 and CSP 20N11 (2020-12-08, roof rail cover adhesive repair) per NHTSA TSB index as listed on carcomplaints.com. NHTSA complaints API keyword matches (pulled 2026-10-18) (case-insensitive keyword search of complaint text; matches are not confirmed failures): 79 complaints have text matching roof rail covers
• 2.3L EcoBoost: torque converter overheats, causing shudder, vibration or rough idle in Drive/Reverse and sluggish launch verified source
  System: Transmission (major) · Applies to: 2.3L EcoBoost I4 / 6F35 · Documented around: any · About: 2016-2019 model years; 83 of the 89 torque-converter complaints were filed 2022-2026
  Reported signs: shudders at idle in drive or reverse; shaking at a red light; hesitates going uphill; lack of power when moving from a stop
  Source: Ford Customer Satisfaction Programs 20B27 and 20N07 (2020-10-09; 2016-2019 Explorer 2.3L/6F35 built 2014-09-29 to 2019-03-03), PDFs static.nhtsa.gov/odi/tsbs/2020/MC-10181985-0001.pdf and MC-10181988-0001.pdf; reopened letter Sept 2022 (MC-10222455-0001.pdf). NHTSA complaints API keyword matches (pulled 2026-10-18) (case-insensitive keyword search of complaint text; matches are not confirmed failures): 89 complaints have text matching the torque converter, 81 of them MY2016-2019 (engine often not stated; e.g. ODI 11449707, 11569906)
• Aluminum hood corrosion: paint bubbling/blistering along the hood edge, sometimes white powder; Ford's fix is panel replacement commonly reported
  System: Paint/trim · Applies to: all · Documented around: about 40,000-46,000 mi (carcomplaints.com 2013 averages) · About: NHTSA hood-corrosion complaints: median incident 3 years after model year (middle half 2-5 years)
  Reported signs: paint on hood bubbling around the edge; bubbles along the front edge of the hood; aluminum has a powder look under the paint
  Source: carcomplaints.com/Ford/Explorer/2013/ (#1 'Paint On Hood Bubbling Around Perimeter', avg $1,200 at 46,000 mi; #2 'Rust Bubbles On Hood', $500 at 40,000 mi). NHTSA complaints API keyword matches (pulled 2026-10-18) (case-insensitive keyword search of complaint text; matches are not confirmed failures): 92 complaints have text matching keywords for hood bubbling/corrosion, 48 of them MY2013 (e.g. ODI 11217356, 11231201). Ford TSB 19-2026, superseded by TSB 20-2233 (2000-and-newer Ford/Lincoln/Mercury aluminum panels with bubbled/peeling paint; panel replacement recommended), listed under the 2013 Explorer in NHTSA's TSB index per carcomplaints.com
• Driver door shows 'door ajar' with the door closed: dome light stays on and the doors won't lock (2013-2014) verified source
  System: Body hardware · Applies to: all · Documented around: any · About: NHTSA door-ajar complaints: median incident 3 years after model year
  Reported signs: door ajar warning stays on with door shut; doors will not lock; dome light stays on
  Source: Ford CSP 19N09 (2019-12-12): 2013-2014 Explorer built at Chicago 2012-08-01 to 2013-07-31, left front door latch coverage extended to 7 yr/84,000 mi (or through 2020-07-31 if under 120,000 mi), PDF static.nhtsa.gov/odi/tsbs/2019/MC-10169994-0001.pdf. NHTSA complaints API keyword matches (pulled 2026-10-18) (case-insensitive keyword search of complaint text; matches are not confirmed failures): 63 complaints matching 'door ajar', 57 of them 2013-2014 (e.g. ODI 11040871, 10587030); some name the passenger door, which the program does not cover
• 3.5L EcoBoost turbocharger oil leaks (oil supply/return lines dripping on the exhaust) and turbo failures commonly reported
  System: Engine (major) · Applies to: 3.5L EcoBoost V6 / 6F55 · Documented around: 63,000 and under 90,000 mi in two cited complaints · About: NHTSA turbo complaints: median incident 5 years after model year (middle half 2-7 years)
  Reported signs: oil lines leak at turbo, oil leaking down onto exhaust, very bad smell; both turbos failed; smoke from the tailpipes
  Source: NHTSA complaints API keyword matches (pulled 2026-10-18) (case-insensitive keyword search of complaint text; matches are not confirmed failures): 88 complaints have text matching the turbo (e.g. ODI 11152098, 2015 Sport, both turbos failed at 63,000 mi; 11149590, 2014, oil lines leak at turbo; 11513029, 2017). NHTSA recall 16V925000 (2017 Explorer/PIU 3.5L GTDI, improperly brazed turbo oil supply tubes; 1,163 vehicles across all lines). Ford SSM 49210 (2020-09-25; 2009-2020 turbocharged Ford/Lincoln, turbo oil supply/return tube or O-ring leaks), listed for the 2013 Explorer on carcomplaints.com
• 6F50/6F55 transmission: no reverse, 3rd or 5th gear with DTCs P0715/P0717/P0756/P2701 on units built 2015-11-02 to 2016-02-01 verified source
  System: Transmission (major) · Applies to: 3.5L Ti-VCT V6 / 6F50-6F55 | 3.5L EcoBoost V6 / 6F55 · Documented around: any · About: 2015-2016 builds
  Reported signs: no reverse; stuck without 3rd and 5th gear; now the car has no reverse
  Source: Ford SSM 46069 (2016-09-16; PDF static.nhtsa.gov/odi/tsbs/2016/MC-10109063-9999.pdf) and its 2022 restatement SSM 50861 (2022-06-16); NHTSA's TSB index lists them for the 2015-2016 Explorer (carcomplaints.com 2016 Explorer TSB list; lemonbench.com SSM-50861 page)
• Sluggish or hesitant take-off from a rolling stop followed by a harsh bump, or a slip-then-bump on take-off (2011 V6) verified source
  System: Transmission (minor) · Applies to: 3.5L Ti-VCT V6 / 6F50-6F55 · Documented around: any · About: 2011 builds through 2011-04-15
  Reported signs: hesitates at 0-5 mph then bumps; feels like it slips taking off, then a harsh bump
  Source: Ford TSB 11-12-10 (2011-12-19, supersedes 11-9-11): 2011 Explorer built on or before 2011-04-15, PCM reflash plus valve body separator plate change, 3.0 hr for 2011 Explorer 3.5L (fordservicecontent.com tsb11-12-10.htm)
• High-speed cooling fan relay fails after extended idling: fan runs continuously (dead battery, melted relay) or never runs (overheating at idle) verified source
  System: Engine cooling · Applies to: all · Documented around: any · About: 2016-2018 model years
  Reported signs: cooling fan caused the engine to overheat repeatedly; fan runs continuously and drains the battery; fan never turns on, engine overheats at idle
  Source: Ford CSP 21N01 (2021-08-19): 2016-2018 Explorer built 2014-09-19 to 2017-12-01, one-time no-cost relay terminal repair to 10 yr/150,000 mi from warranty start (or through 2022-08-31 if already past), PDF static.nhtsa.gov/odi/tsbs/2021/MC-10201085-0001.pdf; e.g. NHTSA ODI 11640982 (2018, fan relay failure, repeated overheating)
• Front drive-axle halfshaft support (link shaft) bracket can fail: loss of Park and loss of drive (FWD 2.0L/2.3L) verified source
  System: Drive system · Applies to: 2.0L EcoBoost I4 / 6-speed 6F | 2.3L EcoBoost I4 / 6F35 · Documented around: any · About: 2014-2016 model years
  Reported signs: vehicle can move while in Park; loss of motive power while driving
  Source: NHTSA recall 20V692000 (Ford 20S63; report 2020-11-10): 2014-2016 Explorer, 2014-2015 Taurus, 2014 Edge with 2.0L or 2.3L and FWD; 15,587 vehicles across the campaign

Recon cost reference

Estimates from the sources shown, priced as of 2026-10-18. Your shop rate, parts sourcing and the car's actual condition decide the real number. These are not quotes.

Powertrains

Engine and transmission combinations documented for this generation. Which one a given car has can only be confirmed from the VIN or the car itself. Some items above apply only to certain powertrains.

• 3.5L Duratec/Cyclone Ti-VCT V6 (290 hp, 255 lb-ft), internal timing-chain-driven water pump with 6-speed 6F automatic (Ford bulletins for this engine cite '6F50 or 6F55'; owners report 6F50 without the factory tow package and 6F55 with it), FWD or AWD, model years 2011–2019
  Source: Wikipedia Ford Explorer article, Fifth generation engines table (fetched 2026-10-18); Ford TSB 11-12-10 (2011 Explorer 3.5L, 6F50/6F55); explorerforum.com thread '2016 what Transmission works in my car' (6F50 vs 6F55 by tow package); internal chain-driven pump per Roe v. Ford, E.D. Mich. 2:18-cv-12528, opinion 2019-08-06
• 2.0L EcoBoost turbo I4 (240 hp, 270 lb-ft) with 6-speed 6F automatic (exact variant not confirmed from an Explorer spec sheet; Ford TSB 16-0043, a 6F35 halfshaft-seal bulletin, lists 2012-2014 Explorer, pointing to the 6F35), FWD only, model years 2012–2015
  Source: Wikipedia Ford Explorer article, Fifth generation engines table and Capability section (fetched 2026-10-18); TSB 16-0043 as indexed under the 2013 Explorer on carcomplaints.com TSB list (NHTSA ID 10075273)
• 2.3L EcoBoost turbo I4 (280 hp, 310 lb-ft) with 6F35 6-speed automatic, FWD or AWD, model years 2016–2019
  Source: Ford Customer Satisfaction Programs 20B27/20N07 (2020-10-09): 'Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission' (static.nhtsa.gov/odi/tsbs/2020/MC-10181988-0001.pdf); Wikipedia engines table
• 3.5L EcoBoost twin-turbo V6 (365 hp, 350 lb-ft) with 6F55 6-speed SelectShift automatic with paddle shifters (Sport), AWD only, model years 2013–2019
  Source: Wikipedia Ford Explorer article (2013 Explorer Sport section, engines table, infobox transmission list; fetched 2026-10-18); 6F55 pairing per explorerforum.com '2016 what Transmission works in my car' thread; Sport 2013+, Platinum 2016+

NHTSA recalls: verify this VIN

A recall that applies to a model is not proof that a specific car has an open recall. Whether this VIN is affected, and whether the repair was done, is shown by NHTSA's VIN lookup. Check it before you bid.

NHTSA campaigns listed for this generation when it was researched (2026-10-18): 11V063000, 14E001000, 14V286000, 15V171000, 17E048000, 19V435000, 21V746000, 24V031000, 13V109000, 13V227000, 13V270000, 15V812000, 20V675000, 21V537000, 16V245000, 20V692000, 15V464000, 25V695000, 15V605000, 16V183000, 16V475000, 17V767000, 21V316000, 25V347000, 25V685000, 26V448000, 16V925000, 17V332000, 17V530000, 19V651000, 26V101000, 18V807000, 19V633000, 26V012000. The list may be out of date.

Manufacturer bulletins (TSBs)

Technical service bulletins are the manufacturer's own guidance to its dealers. A bulletin is not a recall and does not mean a repair is free. Coverage depends on the manufacturer's terms and the VIN.

• Customer Satisfaction Program 17N03 (2017-10-25; supplement 2 2019-01-09)
  2011-2017 Explorer (Chicago, all builds) carbon monoxide/exhaust odor concern: reprogram climate control module (IDS 107.04+), inspect and repair rear-of-vehicle sealing
  No mileage limit; supplement 2 expiry 2019-03-31 (2011-2015) / 2019-12-31 (2016-2017). Replaced by 19N05. Verify eligibility by VIN with the manufacturer.
  Source: Ford CSP 17N03 supplement 2 PDF (static.nhtsa.gov/odi/tsbs/2019/MC-10153981-9999.pdf)
• Customer Satisfaction Program 19N05 (2019-06-24)
  Replaces 17N03: reprogram climate control module and replace the liftgate drain valves (2 on 2011-2015, 3 on 2016-2017; part 4M8Z-78280B62-A); 0.4 hr
  No mileage limit, in effect through 2022-07-31; does not apply to Police Interceptor units. Verify eligibility by VIN with the manufacturer.
  Source: Ford CSP 19N05 PDF (static.nhtsa.gov/odi/tsbs/2019/MC-10162412-0001.pdf)
• TSB 17-0044 (published 2017-05-15)
  2016-2017 Explorer/Police Utility exhaust odor in auto/recirc mode, worse after hard acceleration, hills or towing ('smells like sulfur'); seal upfitter holes, liftgate seal, rear sheet metal, body plugs, lamp openings
  Repair procedure, warranty-dependent
  Source: Ford TSB 17-0044 PDF (static.nhtsa.gov/odi/tsbs/2022/SB-10212177-1234.pdf), Appendix A of the EA17-002 report
• Field Service Action 17B25 (police)
  2013-2017 Police Interceptor Utility exhaust odor/CO: seal upfitter leaks, rear body/gate sealing, exhaust downturn tips, HVAC reprogram, check for leaking exhaust manifold-catalyst
  Police units only; listed here so it is not confused with the retail 17N03/19N05
  Source: NHTSA EA17-002 closing report section V.A (FSA 17B25, Sept 2017)
• Customer Satisfaction Program 16B32 (2016-09-14; supplement 1 2016-10-27)
  Electronic throttle body contamination (P2111/P2112, reduced-power mode); ETB replacement (supplement 1 dropped the PCM-reflash option); 2016 Explorer built 2015-08-04 to 2016-05-25
  Verify eligibility by VIN with the manufacturer.
  Source: Ford CSP 16B32 PDF (static.nhtsa.gov/odi/tsbs/2016/MC-10109085-9999.pdf); supplement 1 (static.oemdtc.com/Recall/16B32/R16B32s1.pdf)
• SSM 47230 (2018-04-11)
  AWD vehicles built on or before 2016-06-30 with propane/natural-gas odor at idle or low speed from PTU fluid breakdown due to heat; idler bearing repair kit GB5Z-7P258-A if the PTU is repairable
  Repair guidance, not a warranty extension. The kit can mean a PTU repair instead of a whole new unit
  Source: Ford SSM 47230 PDF (static.nhtsa.gov/odi/tsbs/2018/MC-10137131-9999.pdf) · applies to 3.5L Ti-VCT V6 / 6F50-6F55 | 2.3L EcoBoost I4 / 6F35 | 3.5L EcoBoost V6 / 6F55
• SSM 46069 (2016-09-16) / SSM 50861 (2022-06-16)
  6F50/6F55 built 2015-11-02 to 2016-02-01: no reverse/3rd/5th, DTCs P0715/P0717/P0756/P2701; replace tone wheel (direct clutch cylinder), direct clutch hub, return spring, snap ring, TSS sensor, seal kit, filter; clean out metal
  Repair guidance; tells a rebuilder exactly which parts fail
  Source: Ford SSM 46069 PDF (static.nhtsa.gov/odi/tsbs/2016/MC-10109063-9999.pdf); SSM 50861 per carcomplaints.com 2016 Explorer TSB list · applies to 3.5L Ti-VCT V6 / 6F50-6F55 | 3.5L EcoBoost V6 / 6F55
• TSB 11-12-10 (2011-12-19, supersedes 11-9-11)
  6F50/6F55 sluggish 0-5 mph acceleration then harsh bump, or slip then bump on take-off; 2011 Explorer built on or before 2011-04-15; PCM reflash + valve body separator plates + remove one check ball
  3.0 hr labor op for 2011 Explorer 3.5L; long out of warranty
  Source: Ford TSB 11-12-10 (fordservicecontent.com/Ford_Content/pubs/content/~WT/~MUS~LEN/3517/tsb11-12-10.htm) · applies to 3.5L Ti-VCT V6 / 6F50-6F55
• Customer Satisfaction Programs 20B27 (PCM reprogram) and 20N07 (torque converter extended coverage), 2020-10-09
  2016-2019 Explorer 2.3L/6F35 torque converter overheating; PCM update, then a one-time torque converter + main control + solenoid body replacement if shudder/rough idle appears within 12 months of the reflash
  20N07 lasts 12 months from the reflash date. Labor 13.1 hr (FWD) / 15.1 hr (AWD) Verify eligibility by VIN with the manufacturer.
  Source: Ford CSP 20B27/20N07 PDFs (static.nhtsa.gov/odi/tsbs/2020/MC-10181985-0001.pdf, MC-10181988-0001.pdf; 2022/MC-10222455-0001.pdf) · applies to 2.3L EcoBoost I4 / 6F35
• Customer Satisfaction Program 21N01 (2021-08-19)
  2016-2018 Explorer (built 2014-09-19 to 2017-12-01) high-speed cooling fan relay failure; splice four relay terminals in the battery junction box and move to a larger relay
  One-time no-cost repair to 10 yr/150,000 mi from warranty start; may still apply to some 2017-2018 vehicles, so check the VIN
  Source: Ford CSP 21N01 PDF (static.nhtsa.gov/odi/tsbs/2021/MC-10201085-0001.pdf)
• Customer Satisfaction Program 19N09 (2019-12-12)
  2013-2014 Explorer (built 2012-08-01 to 2013-07-31) left front door latch / door-ajar switch extended coverage
  7 yr/84,000 mi, or through 2020-07-31 if under 120,000 mi; Verify eligibility by VIN with the manufacturer.
  Source: Ford CSP 19N09 PDF (static.nhtsa.gov/odi/tsbs/2019/MC-10169994-0001.pdf)
• TSB 19-2026, superseded by TSB 20-2233 (2020-07-13)
  Aluminum body panel corrosion (bubbled/peeling paint, white dust); panel replacement recommended
  Paint/corrosion coverage depends on Ford's warranty terms (3 yr/36,000 mi bumper-to-bumper; separate corrosion coverage per the warranty booklet). One owner told NHTSA: "FORD IS AWARE OF PROBLEM BUT WON'T FIX OUT SIDE OF 3/36000 MILE WARRANTY" (ODI 11231201, owner's statement)
  Source: NHTSA TSB index entries 10155551 / 10177863 as listed on carcomplaints.com 2013 and 2016 Explorer TSB pages
• TSB 19-2150 (2019-07-04)
  2011-2019 Explorer with keyless entry keypad: loose driver B-pillar front door upper moulding (adhesion)
  Repair procedure
  Source: NHTSA TSB index entry 10163552 as listed on carcomplaints.com 2013 Explorer TSB page
• TSB 20-2154 (2020-05-07) / CSP 20N11 (2020-12-08)
  2016-2019 Explorer roof rail covers loose or partially detached (clip retention); adhesive repair
  Superseded in safety terms by recalls 21V316 and 26V448 (free)
  Source: NHTSA TSB index entries 10175890 / 10184654 as listed on carcomplaints.com 2016 Explorer TSB page
• Customer Satisfaction Program 21B11 (2022-01-21)
  2014-2016 Explorer 2nd-row inflatable seat belt: airbag light from a worn or damaged connection
  Check VIN for open program
  Source: NHTSA TSB index entry 10206858 as listed on carcomplaints.com 2015 Explorer TSB page
• SSM 48876 (2020-06-05)
  2013-2019 Explorer needing rear wheel knuckle/bushing repairs: follow the Workshop Manual and use only Ford-recommended service parts
  Relevant because recall 21V746 targets aftermarket/replacement cross-axis ball joints that seize
  Source: NHTSA TSB index entry 10176938 as listed on carcomplaints.com 2016 Explorer TSB page
• Customer Satisfaction Program 22N01 (2022-02-18; S1 2023-02-07)
  2011-2017 Explorer rear wheel knuckle one-time repair for six months after the recall 21S32/21S43 repair order
  Tied to the recall repair date; mostly lapsed, check VIN
  Source: NHTSA TSB index entries 10208271 / 10232579 as listed on carcomplaints.com 2013 Explorer TSB page

Warranty and program notes

Extended coverage and special programs documented for this generation. Eligibility depends on the VIN, so verify it with the manufacturer. Do not assume a program does or does not apply.

• Exhaust/CO programs: CSP 17N03 (2017) and its replacement 19N05 gave a free climate-control reprogram plus rear sealing/liftgate drain valves on 2011-2017 Explorers with no mileage limit. No current free coverage Verify eligibility by VIN with the manufacturer. verified source
  Source: Ford CSP 17N03 supplement 2 and CSP 19N05 PDFs on static.nhtsa.gov
• Sanchez-Knutson v. Ford (S.D. Fla. 0:14-cv-61344) settled for a class of 2011-2015 Explorer owners: partial reimbursement for exhaust-odor repairs (caps $125-$500, potentially up to $675 in total). Verify eligibility by VIN with the manufacturer. verified source
  Source: Final Order and Judgment and Settlement Agreement, Sanchez-Knutson v. Ford Motor Co., Doc. 468 (classaction.org/media/ford-exhaust-settlement.pdf)
• 3.5L internal water pump: we found no recall, extended warranty or US class settlement. Roe v. Ford (E.D. Mich. 2:18-cv-12528) was dismissed with prejudice on 2024-01-16 after a 2023-12-22 stipulation; carcomplaints.com reports a confidential settlement with the seven named plaintiffs only. Repairs fall under Ford's standard new-vehicle warranty (3 yr/36,000 mi bumper-to-bumper; 5 yr/60,000 mi powertrain) within its terms; outside it the owner pays verified source
  Source: Order of Dismissal ECF 152 (courtlistener.com RECAP gov.uscourts.mied.332000.152.0); carcomplaints.com news 2024 'Ford Water Pump Class Action Lawsuit Dismissed'
• Canada only: a certified (2021-06-08) and still-pending Ontario class action against Ford of Canada and Ford covers owners/lessees in Canada of 2011-2019 Explorers (and 2013-2019 Police Interceptor Utility) whose water pump failed and damaged the vehicle on or before 2026-09-08. Members are included automatically; no settlement or payout exists yet verified source
  Source: Koskie Minsky LLP class counsel page kmlaw.ca/cases/ford-water-pump-class-action (fetched 2026-10-18); Koskie Minsky press release on newswire.ca, 2024-06-14 (certification date)
• CSP 21N01 (2016-2018 cooling fan relay) gives a one-time free repair to 10 years/150,000 mi from warranty start, so it may still be active for some 2017-2018 vehicles. All other programs found for this generation (16B32, 19N09, 20B27/20N07, 22N01) have passed their stated end dates verified source
  Source: Ford CSP 21N01, 16B32, 19N09, 20B27/20N07 PDFs; CSP 22N01 per NHTSA TSB index (carcomplaints.com)
• Safety recalls never expire: toe links (16V245/19V435/20V675/21V537/21V746/26V101), A-pillar trim (24V031), B-pillar trim (25V347) and roof rail covers (21V316/26V448) are free at any age or mileage. Check the VIN before paying verified source
  Source: NHTSA recall records (api.nhtsa.gov, pulled 2026-10-18)

NHTSA complaint records

NHTSA records show 12951 consumer complaints on file for model years 2011–2019 (pulled 2026-10-18). These are tallies of complaints that name a component, matched on NHTSA's component field. They are not failure rates, and a complaint is a consumer report, not a finding that a part failed. Each complaint's comma-separated 'components' field split; a complaint naming several components counts once toward each, so these sum to more than total.

• STEERING3420
• STRUCTURE3070
• UNKNOWN OR OTHER2326
• ENGINE1547
• POWER TRAIN826
• ELECTRICAL SYSTEM812
• FUEL/PROPULSION SYSTEM511
• SUSPENSION476

Sources and when this was researched

Last researched: 2026-10-18. VehicleIQ research for this generation; each item above names its own source and whether it is a verified source or commonly reported. Details change, so treat this as a starting point for your inspection.